Legal
Privacy Policy
Last updated: June 2, 2026
1. Who We Are
Luxe AI is a product of Kintari Technologies Limited (trading as “Anasatech”), a company registered in the Republic of Ghana. We provide cloud-based point-of-sale, inventory management, and AI-powered business intelligence software for businesses across Africa.
Registered Name: Kintari Technologies Limited
Trading As: Anasatech
Location: Accra, Ghana
Contact: info@anasatech.com
2. Scope
This Privacy Policy applies to all users of:
- Luxe AI Web Application — luxeai.anasatech.com
- Customer Ordering App — customer.anasatech.com
- Luxe AI Website — www.anasatech.com
- Mobile applications (current and future)
It covers data collected from business account owners, their employees (authorized users), and end customers who interact with businesses through our platform.
3. Data We Collect
Account Information
When you create a Luxe AI account:
- • Full name, email address, phone number
- • Business name, address, and branch information
- • Profile photo (optional)
- • Password (stored in encrypted form)
Business & Operational Data
In the course of using our platform:
- • Product catalogs, pricing, and inventory levels
- • Sales transactions and order history
- • Purchase orders and supplier information
- • Stock transfer records between branches
- • Financial data (expenses, revenue, payment records)
- • Customer and employee records created by businesses
Payment Information
We facilitate payments through Paystack. We do not store full credit card numbers or mobile money PINs. Payment processors handle card data in compliance with PCI-DSS standards.
AI Interaction Data
When you use our AI Chat feature, we collect your queries and the responses generated. AI queries are processed by third-party language model providers (Google, OpenRouter) — only business-context data relevant to your query is shared, never raw credentials or payment data.
Technical & Usage Data
- • IP address, browser type, device information
- • Pages visited, features used, session duration
- • Error logs and performance data
Cookies & Analytics
Our application uses a session cookie solely to maintain your authenticated session. We do not use tracking cookies. We use Google Analytics on our marketing website to understand traffic patterns — this collects anonymized usage data subject to Google's privacy policy.
4. How We Use Your Data
We do not sell your personal data to third parties. We do not use your business data for advertising purposes.
5. Legal Basis for Processing
6. Data Sharing & Third Parties
We share data only with the following service providers:
| Provider | Purpose |
|---|---|
| Paystack | Payment processing (cards, Mobile Money) |
| Google Cloud / OpenRouter | AI language model inference |
| Railway | Cloud infrastructure hosting |
| Google Analytics | Website traffic analytics (anonymized) |
All third-party providers are bound by data processing agreements. We do not share data with third parties for their own marketing purposes.
7. International Data Transfers
Our services are hosted on cloud infrastructure that may process data outside your country of residence. Where data is transferred internationally, we ensure appropriate safeguards:
- • Standard contractual clauses with service providers
- • Compliance with applicable data transfer frameworks
- • Encryption of data in transit and at rest
8. Data Retention
We retain your data for as long as your account is active. When you request account deletion:
Exception: Financial records may be retained longer where required by law (e.g., tax compliance — typically 5-7 years depending on jurisdiction).
9. Data Security
We implement industry-standard security measures:
We will notify affected users promptly in the event of a data breach.
10. Your Rights
Under applicable law — including Ghana's Data Protection Act 2012, Kenya's Data Protection Act 2019, Uganda's Data Protection and Privacy Act 2019, Botswana's Data Protection Act 2018, Zambia's Data Protection Act 2021, and Mauritius' Data Protection Act 2017 — you have the right to:
To exercise any of these rights, contact us at info@anasatech.com. We will respond within 30 days.
11. Age Requirements
18+
Account owners (business owners who register and accept terms)
16+
Authorized users (employees added by the account owner)
We do not knowingly collect personal data from individuals under 16. If we become aware that a user is under 16, we will delete their data promptly.
12. Business Customer Data
Businesses using Luxe AI may collect data about their own customers through our platform. In this case:
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or an in-app notification at least 14 days before the changes take effect. Continued use of the service after changes constitutes acceptance.
14. Governing Law
This Privacy Policy is governed by the laws of the Republic of Ghana, including the Data Protection Act 2012 (Act 843). For users in other jurisdictions, additional local data protection rights may apply as referenced in Section 10.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights:
Kintari Technologies Limited
Trading as Anasatech
📧 info@anasatech.com
📍 Accra, Ghana